Shipping & Returns

Domestic & International Orders

We offer free shipping for all orders worldwide
Our Order Cut-off time is 6PM EST for US Location.
Domestic orders are usually delivered within 3-5 business days
International orders handling time is 5-7 business days
International orders are usually delivered within 7-10 business days
Saturdays, Sundays and public holidays are not to be considered as business days for standard deliveries.
At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
Orders will be delivered to the shipping address you submit at checkout.
We are unable to deliver to P.O Box addresses.

Duties & all applicable taxes (for international orders) will be as mandated by the country where the order is being delivered and will have to be borne by the customer. In case of non-payment of duties and taxes to receive the shipment, M A Y U will unfortunately not be able to process a return or refund.

Order Tracking

Once your order is shipped, the Airway Bill number (AWB Number) and courier partner name is sent to you via email. Please visit the website of our courier partner and enter the AWB Number shared with you in the relevant form to track the current location of your shipment and expected date of delivery.

Should you have any questions about your order dispatch, we’re just a quick email or phone call away.

Call: + 91 9764065444
Email: hello@worldofmayu.com
MON – SAT | 9:00 AM – 6:00 PM IST

Returns & Exchanges

Requests for returns and exchanges for orders within India would have to be initiated by the customer via email to us by writing to hello@worldofmayu.com within 2 business days upon receiving the order.

International orders are not eligible for returns or exchange.

Cancellations & Refunds

An order cannot be cancelled once it has been processed.

Refunds will not be offered once a product has been processed.

Order Fulfilment

Orders are fulfilled from our warehouse in Solapur, India. Orders will be delivered to the shipping address you submit at checkout.

Taxes, Customs And Import Charges

For orders placed for delivery within India, we apply the standard CGST, SGST and IGST as per the government regulations.

For orders placed for delivery outside India, duties and taxes for international orders are not included as part of product charges. Most countries charge duties on imported items that are levied at the time of port entry and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, Aramex etc.) at the time of your order delivery after you receive an invoice from the shipping agent.

Custom Ordering

Birthdays, holidays, milestones and all occasions alike, we are here to make gifting seamless and special for you. From small tokens to large and grand gift orders, we’re here to help you create something truly special and memorable. We can even personalise with monograms, logos and thoughtful personalized messages. Plus there’s beautiful gift packaging to go one step further to make gifting extra special!

If you are interested in customizing a product and want it in a minimum quantity of 5 for personal and corporate gifting, then please call or email us. Please allow us a minimum of 20-30 days of lead time for processing a custom order.

Call: + 91 9764065444
Email: hello@worldofmayu.com
MON – SAT | 9:00 AM – 6:00 PM IST